KBR FM Technical Services Supervisor (FM Services) in ENG, United Kingdom

Title: FM Technical Services Supervisor (FM Services)

Location: GB-ENG-Leatherhead

Job Number: 1062634

Location:

Leatherhead (with some infrequent travel to London and Swindon)

Working within the Asset Management and Technical Services Team the successful applicant will be responsible for the following tasks:

·

Generating, assigning and coordinating the delivery and receipt information relating to Planned Preventative Maintenance from a diverse supply chain through KBR’s CAFM and Management Information System

·

Raising Work Orders for Planned Preventative Maintenance works (including Statutory Inspection and remedial works), as per agreed PPM Programmes, through the CAFM system.

·

Tracking and coordinating Planned, Statutory, Legislative and Remedial work orders from Assign status to completion, including ensuring the relevant documentation/certification is provided by the Supplier.

·

Providing administrative support to

the FM Technical Services Manager

·

Providing regular reports with analysis if required to required deadlines, to internal and external customers and the Supply Chain.

·

Identifying and making recommendations for additional systems and processes, that will enhance the customer experience

·

Developing and maintaining effective working relationships, both internally and externally with customer, suppliers and client at all levels of management. Ensuring client satisfaction with agreed outcomes and best practice methodology

·

Ensuring that the FM Technical Services Manager receives regular updated with the statuses of Statutory Inspections and other legislative work orders that are delivered by the Supply Chain.

·

Assisting the FM Technical Services Manager with ensuring suppliers Planned Maintenance Programmes meet contractual requirements

·

Assisting the FM Technical Services Manager with Contract Change

·

Ensuring areas of concern with the delivery of Planned Maintenance including Statutory and Legislative requirements are highlighted to the FM Technical Services Manager.

·

Ad hoc Project works as directed by senior management, this is to include updating of the clients Asset register, Forward Works (Lifecycle) Register and Planned Maintenance tasks/job plans.

·

Attending meetings as required in the Greater London Area including Client meetings and Project meetings.

·

Liaising and supporting other areas of the FM Integrator including the ICC (Intelligent Contact Centre) and Quantity Surveyors with regards to Maintenance and Asset Management enquiries.

·

Contributing to the design, delivery and evaluation of work procedures within a challenging and complex co-ordination role

·

Ensuring a full audit trail in place to satisfy internal and external auditors through the CAFM system.

·

Promoting a robust health and safety culture within the workplace and across the contracted areas of responsibility at all times including adhering to the company’s business practices and zero harm culture

·

Carrying out any other duties commensurate with the role as directed, including deputising when required for the FM Technical Services Manager

·

Line management responsibility for the PPM Coordinator(s)

Competencies:

Computer skills

Communication

Teamwork

Customer Service

Problem Solving

Qualifications:

Qualifications

:

Essential:

GCSE (or equivalent) Maths & English

Hold, have held or eligible to apply security clearance

Desirable:

Technical qualification within the Building Service Industry and/or Facilities Management

Knowledge of Assets and their Maintenance requirements

Membership of relevant FM related organisation (BIFM, RICS, IAM etc.)

Experience and Skills:

Essential:

The successful applicant will be able to demonstrate the following essential characteristics;

·

Strong communication skills (both verbal and written) and have the ability to deliver excellent customer service with strong customer focus

·

A strong team player and role model, capable of gaining the trust and support of the internal team and customer

Able to work as part of an integrated team or individually as required

Able to s

how initiative and be

a self-starter

Able to deal with pressure and to tight deadlines

Able to set and meet

challenging goals and seeks long term improvement

Organised and able prioritise their workload

W

illing to learn, able to adapt to change and

looking

to progress within a fast paced organisation

Understanding of Planned Preventative Maintenance

Knowledge of CAFM systems (Maximo, Concept Evolution, Planet FM, Share point etc.)

Experience of working within an Asset/Technical team

The successful applicant must be able to demonstrate that they have the a history of the below which are essential in this role;

Experienced user of Microsoft Office software including Word and Excel, and working knowledge of databases and reporting

Ability to produce accurate and timely reports

·

Experience of reporting and dealing with large amounts of data

Desirable:

·

Experience of operating within a

Technical Service Team within the facilities management industry

Experience of working in a secure environment

Experience of providing information as part of Technical Audits

Experience of working client side with a diverse supply chain

Project Management experience

Job: Real Estate